General Information

Language
English is the official language of the CoV11 Conference. No simultaneous translation is provided.
Time
Heraklion is at UTC/GMT +3 hours during the summer period.
Electricity
The electrical power supply “voltage” in Heraklion is: 220-240 Volts (U.S./Canada: 110-120 Volts).
Telecommunications
The electrical power supply “voltage” in Heraklion is: 220-240 Volts (U.S./Canada: 110-120 Volts).
Emergency Telephone Numbers (Fees may apply)
• Ambulance: 166, +30 2810 222222
• Fire Department: 199
• Police: 100
• Tourist Police: +30 2810 274046
• General Telephone Information: 11888
• European emergency number: 112
Banking & Currency Exchange
Euro is the official currency. Banks’ working hours: Monday- Friday from 8:00 AM – 2:00 PM.
Tipping
In restaurants and hotels, taxis or other services, tipping is optional and customized per case depending on whether you are pleased with the service. Approximately 5% of the bill is a good guideline.
Climate
Heraklion enjoys a warm Mediterranean climate and ample sunshine. The average temperature during May in Heraklion ranges from 20°C to 25°C / from 68° F to 77° F.
Liability and Insurance
Registration fees do not include participants’ insurance against personal accidents, sickness and cancellations by any party, theft, loss or damage to personal possessions. Participants are requested to make their own arrangements with respect to health and travel insurance. Cities on Volcanoes 11 and the Organizing Secretariat PCO CONVIN accept no liability.
Visa Requirements/Letter of Invitation
Visa regulations depend on your nationality and country of origin. Please contact your local Embassy / Consulate for instructions on the specific visa regulations and application procedures that apply to you. It is the responsibility of the participant to obtain a visa, if required. Individuals who need an official Letter of Invitation or any information regarding visa procedures can contact the Conference Secretariat. The Letter of Invitation does not financially obligate the Congress organizers in any way. All expenses incurred in relation to the Congress are the sole responsibility of the attendee.